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The ethics of AI in small businesses: Balancing automation with authenticity
As AI adoption grows, so does the question of ethics. How do we balance the need for automation with keeping our human authenticity?
Lucy
12 hours ago5 min read


What Shopify's AI memo tells us about the future of work
Last week, Shopify made waves by becoming one of the first big-name companies to go all in on AI. Their CEO, Tobi Lütke, sent out a memo to all employees making one thing clear: AI is now non-negotiable at Shopify.
Lucy
2 days ago5 min read

The psychology of website navigation
It's easy to overlook website navigation. You know how to get to the important pages so shouldn't this be obvious for your visitors too?
Lucy
Apr 94 min read

10 common website mistakes costing your small business clients (and how to fix them)
Already this year I've seen patterns with the website 'problems' clients come to me with. These are the most common issues (with fixes!).
Lucy
Apr 25 min read

Freelancing isn’t ‘freedom’ (until you make it work for you)
When I first went freelance I did what most ex-corporate people do. I tried to force myself into a structured 9-5 routine. That didn't work
Lucy
Mar 283 min read

Let's debunk some website strategy myths
Have you ever googled "how to improve my website" and found yourself overwhelmed by all the advice out there? This is for you.
Lucy
Mar 264 min read


The website features I wish more service-based businesses used
SO many service-based businesses are underusing their websites simply by not knowing what services are out there for them.
Lucy
Mar 196 min read

Building my personal brand (and what’s actually working)
So I've FINALLY decided to get serious about my personal brand. Better late than never right? Here's what's working for me so far...
Lucy
Mar 174 min read

AI tools every small business needs for website management in 2025
AI tools can be a game-changer when it comes to website management, especially for tasks like brainstorming, content creation and analytics.
Lucy
Mar 125 min read

Why your website should be the centrepiece of your small business strategy
I truly believe that your website is what transforms a small business into a thriving one. And should be at the centre of your strategy.
Lucy
Mar 55 min read

How to scale your service based business with a website that grows with you
When you’re starting a service-based business, it’s easy to think about your website as a one-time project: something you get designed,...
Lucy
Feb 265 min read

When is it time to invest in professional website design over DIY?
Your website design seriously impacts your business growth. So let’s break down why, and when, it might be time to invest in a professional.
Lucy
Feb 194 min read

What to do when your website traffic is growing but leads aren't converting?
One of the most common issues I’ve seen is websites that have done the hard part of getting visitors, but then can't convert them.
Lucy
Feb 123 min read

How to actually many money whilst you sleep
It's cliche isn't it. The whole "make money whilst you sleep" idea. But the real way to make money while you sleep is through your website.
Lucy
Feb 53 min read

The benefits of offering tiered service packages on your website
If you’re a small, service-based business, figuring out how to present your services online can be a tricky balancing act.
Lucy
Jan 294 min read

How to optimise your website for neurodivergent users
There’s been a growing conversation about inclusivity in both the physical and digital world, and rightly so.
Lucy
Jan 223 min read

How to design a personalised user experience for your small business website
A personalised experience can make all the difference between someone browsing and someone becoming a loyal customer on your website.
Lucy
Jan 134 min read

Simple steps to refresh your website for 2025
As the new year approaches, it’s not just your personal resolutions that need attention—it’s time to give your website a fresh start too!
Lucy
Dec 28, 20243 min read

Planning your 2025 website content strategy
I've been using the slight downtime I've had over the last festive few days to begin planning out my own 2025 content strategy.
Lucy
Dec 19, 20244 min read

Quick ways to optimise your website for last-minute Christmas shoppers
The holiday season is in full swing, and if you feel like time is running out to attract last-minute Christmas shoppers, you're not alone!
Lucy
Dec 5, 20244 min read
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