Energetic
Creative
Organised
Passionate
Prompt
On-hand
Attentive
Inspired
Easy
Words clients have used to describe me
I'm Lucy, the designer behind Elevating Ecom
Elevating Ecom was set up by me, Lucy. After over 9 years of working in eCommerce in the corporate world, helping to develop some of the UKs’ biggest brands (across clothing, supermarkets, banks and sportswear), I decided to take the leap to freelancing to share my eCommerce expertise with budding businesses and entrepreneurs.
Specialising in digital optimisation, website design, and digital strategy, alongside skills in search engine optimisation (SEO), UX writing and business branding, I am here to take your online business to the next level.
Whenever you work with Elevating Ecom, you get me - Lucy - and all my experience. But I like to refer to Elevating Ecom as a team, as I often collaborate with other experienced specialists (such as developers). This ensures that if there’s something you need that’s outside of my skillset, I will still source and deliver this for you. My pricing quotes always include any potential outsourcing.
Favourite industry to work with?
I love sharing my expertise to help businesses thrive, and this is even better when I get to work with with another business sharing their own knowledge. I've worked with a variety of service-based businesses in particular, and enjoy the variety of approaching each unique business with a unique approach - ranging from companies offering holiday let management to event planning.
Favourite project?
One of the first freelance projects I did for Elevating Ecom was a full end-to-end launch of a new company selling an online course educating users on how they can maximise their career gap (check out livefreeandtravel.com). This was great to not only work on designing their Squarespace website, but to also work on creating marketing, a downloadable guide and their branding guidelines for the new business.
Favourite location to work in?
Realistically, I mainly work from my desk in my flat. But I love to get inspired by my surroundings, and where possible, will try to take my laptop to a local park or cafe to spend a few hours working from a new location.
"Lucy was fantastic to work with - great ideas, responsive, quality work delivered and easy to get on with. I would definitely recommend her."
- Plato Group
I'm a Wix Partner and a Squarespace Circle member
You need a web designer with the full package:
Experience
I fell into eCommerce in 2015 and have loved the digital world ever since. We may only work together for a short time, but you’ll get my 9+ years of website experience.
Make a statement
We all want the same thing - to grab your customers' attention. We deliver experiences that leave a lasting impression, so people remember (and return to) your brand.
Results driven
We balance creativity with performance, ensuring all final designs are optimised towards a maximum return.
Ongoing support
If you need more help and advice as you continue to grow your digital channels, we offer maintenance memberships to be your website right-hand.
No hidden costs
Surprises are not always a good thing. We are upfront about pricing and when payments will be due. There are no hidden fees, and our prices always include VAT.
You're the boss
I provide the expert advice and vision, but it is your brand. I will bring you along in my design journey and you will always have the final say in the direction of your website and branding.